Soft Skills Development

All of the below listed training programs are professionally packaged and include the following:

  • Training module
  • Instructor guide
  • Ice-breakers
  • Facilitator presentation
  • Activities
  • Quick reference sheets

These modules can be customised to suit specific business needs for specific target populations. Details of the above courses are available on request and can be packaged in such manner to suit employee shift patterns.

 

No. Module Name No. Module Name
1 Administrative support 2 Anger management
3 Assertiveness & self confidence 4 Attention management
5 Basic bookkeeping 6 Body language (basics)
7 Budget & financial reports 8 Business ethics
9 Business etiquette 10 Business succession planning
11 Business writing 12 Creative problem solving
13 Call centre training 14 Change management
15 Civility in the workplace 16 Coaching & mentoring
17 Communication strategies 18 Conflict resolution
19 Critical thinking 20 Customer service
21 Emotional intelligence 22 Employee motivation
23 Employee on boarding 24 Employee recruitment
25 Facilitation skills 26 Generation gaps
27 HR management 28 Interpersonal skills
29 Job search skills 30 Knowledge management
31 Leadership & influence 32 Lean process & six sigma
33 Measuring results from training 34 Media & public relations
35 Meeting management 36 Middle manager
37 Negotiation skills 38 Safety in the workplace
39 Overcoming sales objections 40 Performance management
41 Personal productivity 42 Presentation skills
43 Project management 44 Proposal writing
45 Public speaking 46 Sales fundamentals
47 Stress management 48 Supervising others
49 Supply chain management 50 Talent management
51 Teamwork & team building 52 Time management
53 Train the trainer 54 Work-life balance
55 Workplace diversity 56 Workplace harassment
57 Workplace violence 58 Key Account Management