All of the below listed training programs are professionally packaged and include the following:

• Training module
• Instructor guide
• Ice-breakers
• Facilitator presentation
• Activities
• Quick reference sheets

These modules can be customised to suit specific business needs for specific target populations. Details of the above courses are available on request and can be packaged in such manner to suit employee shift patterns.

 

No.	Module Name	No.	Module Name
1	Administrative support	2	Anger management
3	Assertiveness & self confidence	4	Attention management
5	Basic bookkeeping	6	Body language (basics)
7	Budget & financial reports	8	Business ethics
9	Business etiquette	10	Business succession planning
11	Business writing	12	Creative problem solving
13	Call centre training	14	Change management
15	Civility in the workplace	16	Coaching & mentoring
17	Communication strategies	18	Conflict resolution
19	Critical thinking	20	Customer service
21	Emotional intelligence	22	Employee motivation
23	Employee on boarding	24	Employee recruitment
25	Facilitation skills	26	Generation gaps
27	HR management	28	Interpersonal skills
29	Job search skills	30	Knowledge management
31	Leadership & influence	32	Lean process & six sigma
33	Measuring results from training	34	Media & public relations
35	Meeting management	36	Middle manager
37	Negotiation skills	38	Safety in the workplace
39	Overcoming sales objections	40	Performance management
41	Personal productivity	42	Presentation skills
43	Project management	44	Proposal writing
45	Public speaking	46	Sales fundamentals
47	Stress management	48	Supervising others
49	Supply chain management	50	Talent management
51	Teamwork & team building	52	Time management
53	Train the trainer	54	Work-life balance
55	Workplace diversity	56	Workplace harassment
57	Workplace violence	58	Key Account Management